FAQs

Prospective residents can schedule a guided tour of The Franklyn by contacting the leasing office during business hours or through the property website.

Virtual tours of The Franklyn apartments can be found on the virtual tours page.

To schedule a tour for a specific apartment at The Franklyn, contact the leasing office and request the available apartment home or floor plan you would like to view. Tour availability depends on apartment readiness and occupancy.

Current apartment availability at The Franklyn can be viewed on the floor plans page or by contacting the leasing office directly. Availability changes frequently based on applications and move-ins.

The Franklyn is currently offering a move-in special, subject to availability and change without notice. Please contact the leasing office for details.

The Franklyn does not currently offer self-guided or live video tours. Guided tours are available during leasing office hours.

A valid government-issued photo ID is required for all tours at The Franklyn. If you plan to apply, you should also bring proof of income, including your most recent 30 days of pay stubs.

The Franklyn does not currently offer weekend or after-hours tours by appointment.

The Franklyn is located in Millcreek, Utah, just south of downtown Salt Lake City, with convenient access to shopping, dining, parks, employers, and major transportation routes. 

The Franklyn is located within the Salt Lake City School District. Residents should verify school attendance boundaries directly with the district, as boundaries may change.

Nearby parks include Big Cottonwood Regional Park, Murray Park, Scott Avenue Park, Creekside Park, Fitts Park, and Harmony Park, along with numerous additional parks within approximately two to four miles of The Franklyn.

Grocery stores near The Franklyn include Smith's, The Corner Grocery, Harmons Neighborhood Grocer, Rancho Market, Walmart Supercenter, and Chinatown Supermarket, all located within approximately one-half to two miles of the community.

Nearby attractions include Great Big Game Show Battle Rooms, Immersive Gamebox, The Escape Room, Kids Empire, Sandbox VR, Nickel Mania, Social Axe Throwing SLC, Cinemark Century Salt Lake 16 and XD, and Megaplex Holladay at Cottonwood. Nearby employers include Recruiting Connection, Miller & Company Property Management & Real Estate Services, and Mitchell & Associates LLC.

Approximate commute times from The Franklyn apartments are 2 minutes to Western Governors University, 12 minutes to the University of Utah, 14 minutes to the University of Phoenix, and 19 minutes to Downtown Salt Lake City. Nearby employers such as Recruiting Connection and Mitchell & Associates LLC are approximately three minutes away.

Public transit near The Franklyn includes UTA Route 213 within walking distance.

Nearby fitness options include EōS Fitness, VASA Fitness, Planet Fitness, X365 Fitness, and Iron Allies Fitness. Nearby coffee shops include Greenhouse Effect Coffee & Crepes, 7 Brew Coffee, Perch Coffee, Higher Ground Coffee, Brickyard Coffee, Kokopelli's Koffee, Fueled Coffee, Starbucks, Caffé Expresso, IndieGo Coffee, Magnolia Bakery, Bjorn's Brew, Base Coffee, Java Jo's, and Beans & Brews Coffee. Grocery options include Smith's, The Corner Grocery, Harmons Neighborhood Grocer, Rancho Market, Walmart Supercenter, and Chinatown Supermarket.

Rent at The Franklyn varies by floor plan, apartment location, interior features, lease term, and market conditions. Current pricing can be confirmed with the leasing office.

The Franklyn offers lease terms ranging from 3 to 13 months, with month-to-month leasing available after the initial lease expires, subject to availability and current pricing.

The Franklyn offers a security deposit alternative through LeaseLock. The standard security is $300 and can be as much as one months rent, as it varies based on screening results and leasing qualifications.

Residents may be responsible for application and administrative fees, renters insurance ($15/month if community-provided), parking ($20/month), taxes ($10/month), pest control ($5/month), CAM fee ($30/month), internet ($60/month), water, sewer, trash, common area utilities, a $6 service fee, RentPlus ($8.45–$14.95/month), and, if applicable, pet fees, pet deposits, and pet rent.

The Franklyn charges a $250 administrative fee, a $30 monthly CAM fee, $60 monthly internet fee, $6 monthly service fee, and other applicable monthly charges depending on the lease.

Monthly rent does not include utilities or most recurring fees. Residents are responsible for water, sewer, trash, common area utilities, electricity, gas, internet, parking, taxes, pest control, CAM fees, service fees, RentPlus, renters insurance (if applicable), and pet-related charges when applicable.

The Franklyn offers lease terms beginning at three months, with month-to-month leasing available after the initial lease expires. Month-to-month rental rates vary by month.

Early termination requires 60 days' notice and payment of a lease buyout fee equal to two times the current monthly rent, subject to the lease agreement.

Renewal offers are typically provided 60 to 90 days before lease expiration. Residents receive renewal information by email and paper notice and may renew through the resident portal, email, or electronic signature process.

Prospective residents to The Franklyn may apply online through the property's online leasing system or complete a paper application in the leasing office.

The Franklyn applicants may apply online by selecting an available apartment, completing the application, submitting the required documentation, and authorizing the required screening. Paper applications are also available in the leasing office.

Application approvals generally take 24 to 48 hours, although processing may take longer for certain background screenings.

Applicants who are not approved will be notified as soon as possible. The administrative fee will be refunded by mailed check, and an explanation of the denial will be provided.

Applicants must generally have a combined gross monthly income of at least three times the monthly rent. Screening includes credit history, rental history, income verification, and a criminal background check. Credit recommendations below the acceptable level may require an additional deposit, and additional screening requirements apply depending on applicant history.

The Franklyn accepts guarantors and co-signers, subject to community screening requirements.

Criminal background checks are required for all applicants and occupants age 18 and older as part of the application process.

The Franklyn has an application fee of $45 per applicant, and the administrative fee of $250. The administrative fee is refundable only if the application is denied.

Roommates may apply together. Household income is combined for qualification purposes, while screening requirements are applied according to community policy.

The Franklyn accepts guarantors and co-signers for students and first-time renters, subject to the community's screening requirements.

Residents can pay rent through The Franklyn's online resident portal. Specific accepted payment methods (ACH, credit card, debit card, etc.) need confirmation.

The Franklyn offers flexible rent payment options or payment plans through FLEX, depending on eligibility and enrollment availability. Residents should contact the leasing office to ask about current payment flexibility options.

Late fees at The Franklyn apply when rent is not paid by the due date or grace period stated in the lease agreement. Residents should review the lease for the exact late fee structure, timing, and any related payment policies.

The Franklyn offers electronic statements and auto-pay through the resident payment platform, helping residents manage rent more efficiently. Auto-pay settings, statement access, and payment reminders may be available through the portal.

Fees for paying rent by credit card or third-party payment platforms at The Fraknlyn may vary based on the payment processor and method used. Residents should review current payment platform disclosures for applicable transaction charges.

The Franklyn offers features such as autopay, roommate payment splits, or employer-assisted rent portals, depending on the resident payment system in use. Available options may vary by platform and community configuration.

Utilities are not included in monthly rent at The Franklyn. Residents are responsible for water, sewer, trash, common area utilities, electricity, and gas. Electricity and gas service for each apartment are paid directly to the utility providers.

The Franklyn offers high-speed internet service within apartment homes through a required bulk internet package for $60 per month.

Available internet providers to The Franklyn residents include Xfinity, CenturyLink, and Verizon Wireless.

Residents of The Franklyn are required to participate in the community's bulk internet package, which is $60 per month.

Typical monthly utility costs at The Franklyn are approximately $120–$150, although actual costs vary based on apartment size, occupancy, and usage.

Resident parking is available at The Fraknlyn. Covered carport parking is $20 per month per space, subject to availability.

Parking is not included in monthly rent at The Franklyn. Covered carport parking is available for an additional $20 per month.

Covered carport parking is available for The Fraknlyn residents. Whether parking is assigned or open needs confirmation.

The Franklyn does not currently offer electric vehicle charging stations.

Storage space at The Franklyn that can be used for bicycles is available for $35 per month, subject to availability.

The Franklyn guest parking is available, subject to community parking policies.

The Franklyn offers convenient access to public transportation and is located near UTA Route 213, providing residents with easy access to the surrounding Salt Lake City area.

On-site amenities at The Franklyn include a 24-hour fitness center, basketball/pickleball court, pet park, pet wash, clubhouse, and landscaped courtyards, creating a convenient and connected living experience for residents.

The Franklyn does not have a swimming pool.

The Franklyn offers a 24-hour fitness center for residents.

The Franklyn has a clubhouse for residents. At this time, the clubhouse is not available for reservations.

The Franklyn does not currently offer coworking spaces or a business center.

The Franklyn does not currently offer a package room or package lockers. Packages will be delivered directly to the apartment homes.

The Franklyn does not currently host organized resident events or community activities.

The Franklyn offers controlled key fob access for residents.

Residents are expected to follow all community rules outlined in their lease agreement and resident handbook, including policies related to noise, parking, amenities, pets, smoking, and respectful use of shared spaces.

The Franklyn is a pet-friendly apartment community, subject to the community's pet policy, breed restrictions, and pet fees.

The Franklyn's pet policy allows up to two pets per apartment. Breed restrictions apply to dogs, and exotic pets are not permitted. Monthly pet rent is $45 per pet, pet deposits range from $100–$200, and one-time pet fees range from $200–$400.

Pet amenities include a pet park, pet wash station, pet waste stations, and landscaped courtyards for residents and their pets.

Service animals and emotional support animals are welcome with the required verified documentation and are accommodated in accordance with applicable laws.

Breed restrictions apply to dogs, and exotic pets are not permitted.

Before move-in at The Franklyn, each apartment home is prepared through the standard make-ready process, including professional cleaning, maintenance review, replacement of air filters, and testing of smoke detector batteries to help ensure the apartment is ready for occupancy.

Apartment homes at The Franklyn are cleaned before move-in as part of the community's standard make-ready process.

Residents receive a move-in checklist when they move into The Franklyn.

Residents are expected to return the apartment in substantially the same condition as received, perform normal cleaning, remove all personal belongings, avoid leaving furniture or bulk items on the property, and return all keys at move-out.

Security deposit refunds are processed according to the lease agreement and applicable law after any applicable deductions for damages, unpaid balances, cleaning, or other lease-related charges.

The Franklyn does not have reserved elevators or loading zones for move-ins or move-outs.

The Franklyn provides residents with a move-in checklist. The community does not provide preferred local mover recommendations.

To help support a full deposit refund, residents should return the apartment in clean condition, including appliances, avoid major holes, excessive paint damage, flooring or carpet damage, and leave the apartment in accordance with the lease requirements.

The Franklyn accepts corporate leases. Furnished apartments are not offered directly by the community, but residents may furnish their apartment through the community's partnership with CORT Furniture.

Yes. The Franklyn offers short-term lease options with a minimum lease term of three months, subject to availability and pricing.

The Franklyn offers a furniture rental partnership through CORT Furniture for residents seeking a furnished living solution.

The Franklyn offers preferred-employer discounts. Please contact the leasing office for details.

The Franklyn does not offer student-specific leasing options such as by-the-bed leasing or flexible student lease timing. Guarantors are accepted in accordance with the community's standard screening policies.

The Franklyn provides an on-site recycling bin for residents.

Apartments at The Franklyn include energy-saving features such as LED lighting and energy-efficient appliances.

The Franklyn does not currently offer EV charging stations. Residents have access to nearby public transit via UTA Route 213.